THE TA⁺PLATFORM SaaS MODEL

The SaaS, Software as a Service, deployment of TA⁺ is the cost-effective method to update technology for your HIM department and physicians without a large capital expenditure. With the SaaS model Arrendale hosts and maintains the hardware, simplifying the installation and upkeep of dictation and transcription systems. Users gain a web-based, HIPAA-enabled system for transcript access, reporting and e-signature.

SaaS BENEFITS INCLUDE:

For Administration and Information Systems Departments:

• No expense for dictation, transcription or speech recognition server hardware
• No annual support fees
• A low monthly fee covers dictation long distance and all software for dictation and transcription
• Speech recognition typically reduces transcriptionist salary expenses by at least 30 percent
• Arrendale loads, monitors, houses and supports servers; relieving hospital’s IT staff
• HIPAA-Enablement with complete audit logging, encryption and SSL technology

For Physicians:

• Dictation options including standard telephone, DVR units, PC-attached handmikes and Cphones
• Browser-Based electronic signature enabling physicians to sign from home or office
• Remote printing to nursing units
• Printing and faxing to physician offices by work type in batch or on demand
• Electronic transcript delivery to physician offices via download option or folder drop or HL7

For HIM Staff:

• Single, easy-to-use system to manage dictation, transcription and speech recognition editing
• Patient inquiry feature with multiple criteria to search and drilldown on patient or visit
• Complete reporting package for turnaround times, dictation activity and transcription/editing activity
• Browser-Based access to monitor system activity remotely for nights, weekends and when traveling
• Options for overflow transcription outsourcing with no interface or set up fees

For Transcriptionists:

• Intuitive word processor that includes our abbreviation expander and shortcuts for Normals
• Transcribe+ word processor includes standard, medical and pharmaceutical spellcheckers
• Convenient web-based installation download for at-home transcriptionists assisted by Arrendale

INSTALLATION AND SUPPORT ACTIVITIES PROVIDED BY ARRENDALE:

• Detailed Project Plan customized by Arrendale for each hospital’s unique environment
• Implementation GANTT Chart showing activities and timelines by hospital and by Arrendale
• Customization of dictation prompts to mimic or improve current environment
• Adaptation of current templates, with font and attribute options, into TA⁺ system
• Conversion of transcriptionist speed files into Transcribe⁺ Text Replacement abbreviation expander
• Import of facility physician lists from hospital-provided spreadsheet
• Installation and testing of each TA⁺ software upgrade, at hospital’s convenience

HOW ARRENDALE TRAINS YOUR STAFF:

• Onsite training for HIM directors, transcription supervisors, editors and transcriptionists
• ‘Train a Trainer’ method to instruct physicians on electronic signature
• Software training videos provide convenient refresher training for transcriptionists, supervisors and physicians
• Our Support Center conducts webinar training sessions; Call 800 344-1323 to schedule

HOSPITAL STAFFING RESOURCES NEEDED FOR START-UP:

• Participation by key hospital staff in weekly conference calls, scheduled and hosted by Arrendale
• Designation of hospital staff liaison from HIM and, ideally, from IT
• ADT interface testing for patient and/or order demographic information from HIS/RIS systems
• Estimated time needed from hospital interface specialist is 8 hours
• Arrendale is experienced with all major EMR, HIS, RIS and PACS systems
• VPN tunnel to connect TA⁺ servers to your hospital network, estimated time needed from firewall tech is 1 hour

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